Lucchese: Elevating Digital Presence and Customer Experience

Streamlining Shopify, UX, and custom integrations to boost Lucchese’s luxury footwear e‑commerce

Founded
1883
Interviewed
(not specified)
Industry
Luxury Western Footwear / Retail
Favourite feature
Custom Wishlist app and performance-first Shopify engineering

Client Overview

Lucchese is a renowned luxury western footwear brand based in Texas, crafting exotic leather cowboy boots (crocodile, ostrich, bison, and more) since 1883. Their boots have been worn by U.S. Presidents Johnson, Reagan, Bush; Arnold Schwarzenegger; Chris Stapleton; and Prince Harry—underscoring the brand’s prestige and craftsmanship.

Challenges

  • Lucchese had recently migrated from a custom backend to Shopify to expand their digital reach, yet faced challenges boosting conversions and performance.
  • The newly launched Shopify store suffered from performance issues, poor UX, and unreliable integrations.
  • Needed to deliver a high-performing, premium online experience that elevates revenue and brand reputation.

Solutions

  • Tackled performance bottlenecks from Shopify and ERP integrations, improving speed and stability.
  • Engaged an expert e‑commerce UX designer to model refined customer journeys. Business and UX teams collaborated to map out streamlined processes and smart feature concepts.
  • Authored custom applications to reduce infrastructure overhead. Key solution: a Wishlist app that saves the client approx. $700/month in SaaS fees.
  • Currently building an "Availability in Store" feature and a new product search app, replacing the previous error-prone solution. Transitioning to serverless infrastructure to improve scalability and cost-efficiency.
  • Future plans include fixing NetSuite integrations, enhancing product/customer management features, and redesigning UI flows to boost storytelling and conversion.

Work we’ve delivered

Performance & ERP Integration Fixes
Optimized backend workflows and stabilized ERP‑Shopify data exchange
Shopify Optimization
ERP
Custom Wishlist App
Built in-house solution replacing costly 3rd-party tool, saving ~$700/month
Custom App
Wishlist
Cost Savings
In‑Store Availability & Product Search
Developing replacement features for better accuracy, performance, and UX
Serverless App
UX Design
Search
UX + Business Process Refresh
Re-engineered journeys to elevate brand experience and storytelling in the UI
UX Strategy
Brand Storytelling
DevOps Transition to Serverless
Migrating infrastructure toward cost-efficient AWS serverless stack
DevOps
AWS Lambda
Scalability

Tech Stack

Frontend
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence
Backend
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence
Platform
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence
DevOps
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence
Design
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence
Other
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence
JavaScript
Shopify
Laravel
Node.js
NetSuite ERP
Celigo
AWS
GitHub
Jira
Confluence

Results

  • Resolved critical performance issues and integration instability, leading to a smoother Shopify store experience.
  • Enabled serverless transition and cost-saving custom apps, including a Wishlist solution saving ~$700/month.
  • Currently improving search and product availability features to deliver accurate and user-friendly browsing flows.
  • Positioning Lucchese for stronger conversion rates, enhanced storytelling, and broader e‑commerce growth.

Conclusion

From Poland With Dev took Lucchese’s Shopify store from underperforming to high-functioning and future-ready by addressing backend challenges, crafting custom tools, and enhancing UX and process flows. The result: a refined e-commerce experience that honors Lucchese’s luxury heritage while improving reliability, scalability, and revenue potential.

Meet the minds behind the project

We're the brains and the heart behind the code. A quirky bunch of passionate pros who love turning ideas into reality. Here, every project is a team sport, and we’re all about building software – and relationships – that last, one line of code at a time.

Berenika Kopczyńska

Berenika Kopczyńska

Senior PM
Piotr Oleksy

Piotr Oleksy

Head of UX & UI
Dawid Focht

Dawid Focht

Senior Backend Developer
Hubert Krzysztofiak

Hubert Krzysztofiak

Full Stack Developer
Dawid Kotlarz

Dawid Kotlarz

Senior Frontend Developer
Janek Nowak

Janek Nowak

Head of Web Development

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Contact Ala
Alicja Trzewik-Wantuła
Director of Client Relations